I’m getting an Ariba login page, what should I do?
If you receive an Ariba login page, this is due to a browser security setting.
To correct the issue, update the following setting.
From Firefox, click on Settings. Go to Privacy and Security, then scroll down to Cookies and Site Data and click on Manage Exceptions. In the Address of Website field, enter S3.ariba.com and click Allow. We recommend clearing your browsing history and restarting your browser.
From Chrome, click on Settings. Go to Privacy and Security, then click on Third-Party Cookies, scroll down to Sites allowed to use third party cookies and click Add. In the Address of Website field, enter S3.ariba.com and click Add. We recommend clearing your browsing history and restarting your browser.
Is there important information on preferred browser settings?
If you are seeing a blank screen after entering your requester information, this is a browser access setting.
For the best experience with eBuy, Firefox is the recommended browser, as it tends to have fewer website access restrictions and provides smoother use of eBuy features.
If you’re using Chrome or Edge to access eBuy, you might encounter access restrictions. If this happens, you may see an error message in the address bar. To resolve this:
- Click on the notification or icon in the address bar.
- A pop-up window will appear.
- Select “Always Allow Popups”.
- Click Done.
You’ll only need to do this once to ensure ongoing unrestricted access to eBuy.
When first logging in, I’m getting a message about Privacy, is this OK?
When first logging in you will get this message. Check the box and click on OK.
If you have any questions, please reach out to the Procurement Help Desk for assistance at ProcurementHelp@lbl.gov.