Why is the eBuy system changing?
The current eBuy platform is being retired, and we are excited to introduce SAP Ariba as our new procurement system. SAP Ariba is a widely used commercial solution that offers enhanced features, improved user experience, and greater long-term support.
When will the new system be released?
We are targeting a mid-October release for the new eBuy system. We will provide regular updates as we approach the launch date to ensure you are well-prepared for the transition.
Will I access eBuy the same way as I do today?
Yes, you will continue to access eBuy through the Financial Management System (FMS). Simply log in as you normally do and click on the eBuy icons available.
Will the same suppliers be available in the new system?
The suppliers you currently access in eBuy will continue to be available in the new SAP Ariba system. Please note that some supplier catalogs may look slightly different, as they may feature updated interfaces or more recent versions. These changes may result in minor differences in your shopping experience.
Will any additional suppliers be available?
Yes, we are pleased to announce that Twist Bioscience will be joining eBuy as part of this system upgrade. Twist Bioscience is a leading provider of synthetic DNA and related products.
Where can I find tutorial materials on the new system?
Comprehensive tutorial materials are available to help you get acquainted with the new eBuy system. Please visit the eBuy section of the department website and look under “Tutorial Material.” There you will find user guides.
Will my saved carts in the current system transfer over?
Unfortunately, saved carts from the current system will not transfer to SAP Ariba. We recommend that you review and make a note of any items you wish to keep for future reference. This will help you quickly rebuild your preferred carts once the new system is live.
Will there be any downtime when starting up the new system?
At this time, we do not anticipate any downtime during the transition to the new eBuy system. We are working diligently to ensure a smooth rollout, so you can continue your procurement activities without interruption.
Are system demonstrations available before the release?
Yes, we are offering demonstrations of the new eBuy system, particularly for frequent users. If you would like to participate in a demonstration or have specific questions, please reach out to us at ProcurementHelp@lbl.gov.
